Individual, specialised assistance for a smooth and successful aged care placement by advocating on your family’s behalf.
Posted on Google Judy HurleyTrustindex verifies that the original source of the review is Google. OMG!!! I was going crazy trying to find somewhere for my brother who needed care now (and was very hard to please)... Courtney was magic... She took everything on board, and found the perfect place... I recommend "Connect the Dots" for anyone looking for a suitable place for their loved one to call home...Posted on Google Sandra FarmerTrustindex verifies that the original source of the review is Google. Had the most wonderful experience with Lena from connect the dots she worked tirelessly for me for months finding the right fit & now I’m placed in a beautiful care home that I love I can’t thank connect the dots enough for all the help & support they have given me so if you or your loved ones need care contact connect the dots they won’t give up till they find you placementPosted on Google Jennine DesmaraisTrustindex verifies that the original source of the review is Google. We are incredibly grateful to Lena, our Care Journey Consultant, for helping us find long-term care for our Mum, who was living with dementia. Lena guided us through every step of the process with compassion, professionalism, and expert knowledge. She made a complex and overwhelming journey much easier to navigate, taking the stress out of finding the right care and giving us confidence in our decisions. We highly recommend Lena and the Connect The Dots team to any family needing support with aged care for a loved one.Posted on Google Jacqueline ClaytonTrustindex verifies that the original source of the review is Google. Courtney, my Care Journey Consultant was a true blessing during the journey of finding my beautiful mum a permanent aged care placement. In what was a very emotional time for me, Courtney showed compassion, kindness and professionalism. She took all of the complicated paperwork, discussions via calls and emails out of my hands. My mum is now living her next chapter in a lovely aged care environment with great care 🫶 Thank you 🙏Posted on Google Sharyn GrebertTrustindex verifies that the original source of the review is Google. Looking for aged care for my 99yo mother. Connect The Dots were very helpful, efficent and friendly. Special thanks to Lena who held my hand all through this. Thanks again Lena,you are wonderful. Would highly recommend anyone looking for age care,to contact Lena. Sharyn GrebertPosted on Google Darren O'BrienTrustindex verifies that the original source of the review is Google. Connect the Dots where excellent. With caring attitude and great knowledge of the system and believe me you need someone who knows what's what. I got their details from the social workers from the hospital, gave them a call and Lena joined me in finding mum a home. Lena is so welcoming and her support is awesome. Totally use these guys again or recommend to others..Posted on Google Anita SandemanTrustindex verifies that the original source of the review is Google. Had the good fortune of being referred to Lena to assist us with finding a residential placement. The service we received was caring, professional and efficient. Lena answered every question I had, followed up frequently and made me feel comfortable during what was an emotionally challenging activity. Highly recommend Lena and Connect the Dots..Posted on Google Noela FryTrustindex verifies that the original source of the review is Google. Lena put us at ease immediately whilst navigating all processes and paperwork required for aged care transitions, and was always professional and responsive. Thank you!Posted on Google Caz OsborneTrustindex verifies that the original source of the review is Google. Lena is amazing, she made the situation of locating a home for our sister/in-law so easy. We could not recommend her enough - compassionate, understanding, efficient and wonderful!Posted on Google Marty SharrattTrustindex verifies that the original source of the review is Google. Once we engaged Lena at Connect the dots, she took away much of the burden of the process and in no short time she had walked us through each step, got an understanding of what my father wanted, arranged and attended site visits, completed intake paperwork and ensured a seamless transition from the hospital. Throughout this process, Lena communication and followup was excellent, and her experience within the aged care system was invaluable as she asked the questions we did not even know to ask. Through a really taxing time, Lena was able to promptly find a suitable placement that both my father and I are really happy with. Lena had given us more time to spend together as a family rather than deal with administration tasks, and for that I am eternally greatful. I would engage Lena in a heartbeat again if needed.
We understand that navigating the path to aged care – often in stressful and emotionally draining circumstances – can seem an overwhelming concept. But with Connect The Dots, you are not alone.
Priding ourselves on an empathetic, down-to-earth approach, we find you or your loved one the right connection to the right place, plus provide advice and trustworthy, reliable resources to help you at every step of the journey.
From permanent care to home and respite needs, you choose the level of support that our experienced team provides for you.
Wherever you are on your journey, we are here to help you make informed decisions. Visit our Help Centre for resources and tools to help you along the way.
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