Your connection to care.

Personalised support and placement solutions for aged care; including permanent residential care, respite care, and dementia-focused care.

How can we help

Full Service Placement

Individual, specialised assistance for a smooth and successful aged care placement by advocating on your family’s behalf.

“We aim to make the transition to full-time residential care as smooth as possible - given the high emotions and time constraints not only on you, but someone you care about.”
Brad Sandilands & Paul Murphy
Connect the Dots Founders

We are with you, every step of the way

We understand that navigating the path to aged care – often in stressful and emotionally draining circumstances – can seem an overwhelming concept. But with Connect The Dots, you are not alone.

Priding ourselves on an empathetic, down-to-earth approach, we find you or your loved one the right connection to the right place, plus provide advice and trustworthy, reliable resources to help you at every step of the journey.

From permanent care to home and respite needs, you choose the level of support that our experienced team provides for you.

Reliable resources for your situation

Wherever you are on your journey, we are here to help you make informed decisions. Visit our Help Centre for resources and tools to help you along the way.

Finding a Place

Resources to help you find and secure a suitable location for your loved one’s ongoing care.

Filling in Forms

Information and resources to assist in the completion of paperwork required on the transition into care.

Financial & Legal Decisions

Tools to help you navigate the financial and legal issues you may encounter along the way.
“Connect the Dots’ advice was practical, realistic and valuable. I am so thankful that they were there to guide me and be a friendly support on the end on the phone when I needed it. I am glad I have someone to recommend to my friends, whom will no doubt, one day find themselves in a similar situation.”

Lyn, Connect the Dots client
“Hi Paul, just a short message to thank you so much for your help with my urgent request for respite care for my Mum. I had two calls today and one of them late this afternoon and is in a perfect location with immediate availability. We will be doing all the arranging in the morning for Mum to move in next week. Thank you so much for your caring, prompt response.”

Lynne, Connect the Dots Client
"Hello Paul, This email is long overdue, a “thank you”. Both Greg and I are so very grateful for your efforts and have been successful in receiving a part pension. Your estimate of $70 each per week was, by far, exceeded. We are thrilled! I have this evening recommended your services to a friend, Pamela. Hopefully you can point her in the right direction. Trust you are as busy as ever and making people happy. Thanks again, Paul"

Ann & Greg
"Thank you for all of your efforts and support. I'm glad that I've become familiar with aged care services and grateful I live in a country where such support exists. You do a wonderful job.
Kindest regards,"

"I would like to thank Ms Ashling M for her empathy, her concerted efforts to assist us through a very stressful time for us as we were seeking urgently for care for our aged relative who did not have her own immediate family as he was single. Ashling was amazing and walked us through what was required, and also suggested we go have a look/tour some facilities close to us for the relative. Within less than a week, we toured 3 Bupa Ac facilities which all met our criteria and within a week, due to change in our circumstances, the need to place my relative escalated. Ashling helped me keep together during this stressful period and I thank her from the bottom of my heart. Our relatiev is now in respite care and we are relieved as we could no longer care for him. Thank you Ashling, you are a star!"

Sheila T, VIC
"Hi Aisling,
You were a lifesaver. I'd been struggling with finding and knowing how to find respite for Mike. It was such a relief when I saw your service advertised. Your customer service was excellent, keeping me informed each step along the way, whether the news was good or bad. I'm very happy to recommend your services. I tried to leave a Google Review but couldn't locate the company. Mike has settled in well although because of his higher care, he is with other high care (dementia) residents who aren't able to interact very much, but he doesn't seem to mind. He's enjoying the food and the friendly staff. He is able to use his wheelchair freely and it's been great to see him have this independence. Becoming skilled in his wheelchair will open up more opportunities for community access. We would like to see Mike settled into a permanent residence by the end of the year. Kind regards"

Pam Burgess, CEO - the developing foundation
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The Connect the Dots difference

We understand both sides of the process, from what you need for your unique circumstances to what can be delivered by the appropriate available provider in your area.
Our friendly, trustworthy support, and transparent information throughout, ensures you are equipped to make the best decision.


Calm, down-to-earth advice


Right provider, right advice

Personalised service

To suit your needs

Informed choices

All the information you need

Tiered support

Advice to full placement

Unrivalled knowledge

Experts in the entire process

Latest news and articles to help you.